FACULTY OF MANAGEMENT

Management 5200 - Major Seminar I

Information Systems

Fall 2010


Coordinator: Brian Dobing Office: M-4053 Phone: (403) 329-2492 Email: brian.dobing@uleth.ca

Class Time: Thurs 1:00 - 3:50 PM (see schedule for some exceptions) from Sept. 16 - Dec. 9

Location: M-1077  

Page last updated: November 27, 2010

 

Course Objectives:

Information Systems researchers create new knowledge in the field and critically assess other researchers’ work in order to help present and future practitioners understand and apply these ideas. To become an academic researcher in any field, you first need to become familiar with the existing research literature which is largely found in research journals. You will be asked to read articles from some of the top journals (e.g., Information Systems Research, MIS Quarterly, and Journal of the Association for Information Systems) but also a range of other journals that may focus on particular aspects of Information Systems (e.g., Journal of Database Management and International Journal of Electronic Commerce). These articles will be chosen to represent a range of topics (as shown in the schedule below) but also a range of research methods (e.g., experiments, web surveys, case studies, meta-analysis, etc.). At the conclusion of the course, you will prepare a literature review in a topic of interest to you.

Class Format:

Each class will focus on two key papers in the field. They may not always be the most current or “best” papers, which can sometimes only be understood and appreciated after extensive reading of previous research. Sometimes, additional papers may be included to provide background knowledge or some historical context. All participants will read all the papers prior to each class and be prepared to discuss them.

Each of the key papers will be assigned to a student one week before they are to be discussed (i.e., in the preceding class). The student will then prepare a written analysis which is to be submitted 24 hours prior to the start of the next seminar. That student will have 20 minutes for an oral presentation of the paper. The Guidelines for MSc – Mgt Students for Critical Reading (by Robbin Derry) outlines how to approach this task. This is an informal presentation – PowerPoint slides are not expected. The two papers will not always be of equal difficulty so the instructors will try to ensure that the overall workload is kept as even as possible over the full term.

Following the presentation, the presenter will lead the discussion which will begin with comments and questions from other students. Students are expected to attend all classes.

Two classes near the end of the term are reserved for topics chosen by the students. Each student will choose two topics and two papers within each topic that are of interest to them, are distinctly different from papers already presented and from each other, and are understandable on their own without extensive technical knowledge or reading prior literature. Ideally (and this may not always be possible) one of the two papers should come from a top ranked journal. The second paper might come from a lower level source but with ideas you could use in your thesis.

Students will be graded primarily on their written analysis and presentation, but also on their participation when others are presenting. The grading will be more heavily weighted towards the latter classes, particularly those where students choose the topics. The marks for these classes (Nov. 24 and Dec. 2) will also reflect earlier presentation of topics and papers. The marks for each class are shown below.

Literature Review:

Each student will submit a literature review paper on a topic of their own choice, worth 50% of the grade. While there are different definitions, the “literature review” expected in this class will begin with a research question rather than a broad topic such as those in the schedule below. The analysis of previous research must provide an integrated picture – a sequence of paragraphs on different papers is not a literature review. The literature review should also propose a possible future research study that would help answer the question posed at the beginning.

Different areas and topics may require slightly different approaches. For example, a literature review on how small businesses could use Twitter would find few direct references to Twitter in the academic literature so you would need to look more at related topics. On the other hand, studying how clients should be involved in creating new systems has one of the largest and longest literatures in the field, so you would need to focus on a critical subset of papers. Other fields can also be a rich source of ideas and theories.

There are many sources of ideas for literature review formats on the Internet. You may find some useful ideas in some of these sources (and others):

http://pages.cpsc.ucalgary.ca/~saul/wiki/pmwiki.php/Chapter1/HowToWriteALiteratureReview
http://www.writing.utoronto.ca/advice/specific-types-of-writing/literature-review
http://library.concordia.ca/help/howto/litreview.php
http://www.smu.ca/administration/library/litrev.html
http://www.lib.uoguelph.ca/assistance/writing_services/components/documents/lit_review.pdf

There is also one well-known IS article by Jane Webster and Richard Watson, “Analyzing the Past to Prepare for the Future: Writing a Literature Review, MIS Quarterly, June 2002. While this article is intended for those intending to publish literature reviews in a top journal, many of the points made will also apply to student reviews.

Students will provide the topic for their literature review and Nov. 25 papers for the October 14 class (24 hours in advance). We expect these topic areas to be the same. The topics and papers will be finalized by October 28.

Grading:

Grades will be based on class participation, written assignments and the literature review as shown below:

Classes Each Total
Sept. 16
0%
0%
Sept. 23 to Oct. 14, Oct. 28
2%
10%
Oct 21, Nov. 4-18, Dec. 9
4%
20%
Nov. 25, Dec. 2
10%
20%
Literature Review Project
50%
50%
Total
100%

The standard Faculty of Management grading curve will apply to this course.

A+ 95-100
A 90-94
A- 86-89
B+ 82-85
B 78-81
B- 74-77
C+ 70-73
C 66-69
C- 62-65
D+ 58-61
D 50-57
F <50

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Academic Integrity:

It is critical to the reputation of the Faculty of Management, and of our degrees, that everyone associated with our faculty behave with the highest academic integrity. As a Faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Lethbridge Calendar addresses the issue of academic dishonesty under the heading “Student Discipline Policy. Of particular concern in this course, but not the only violations, are:

The instructors reserve the right to use turnitin or other services to identify copied material. Citing a source is not sufficient to preclude plagiarism. Copied material must be identified as such with proper citations and quotation marks. Extensive citations properly quoted are not plagiarism, but they aren't an original contribution either which is what you need to get a good grade.

Course Schedule:

Due to copyright regulations, we cannot provide links to downloads of these papers. All can be found in electronic versions through the University of Lethbridge library. These are tentative topics and papers. Changes may be made during the term so we do not recommend printing all of the articles at the start of term. The final selection of papers and assignment of students to the papers will be made at the preceding class (one week ahead). Other deadlines and changes to the normal format are indicated in red text.


TENTATIVE COURSE SCHEDULE

Dates
Value

Topic

Professor/
Student

Sep 16

No grade

Foundations of Information Systems

  • Lucas, Grover: “The Transformation Age: Surviving a Technology Revolution with Robert X. Cringely,” Communications of the AIS, (22:18), Mar 2008, pp.339-350.
  • Luftman, Ben-Zvi: “Key Issues for IT Executives 2009: Difficult Economy’s Impact on IT,” MIS Quarterly Executive, (9:1), Mar 2010, pp.49-59.
  • Benbasat, Zmud: “The Identity Crisis within the IS Discipline: Defining and Communicating the Discipline’s Core Properties,” MIS Quarterly, (27:2), Jun 2003, pp.183-194.
  • Neufeld, Fang, Huff: “The IS Identity Crisis,” Communications of the AIS, (19), 2007, pp.447-464.
  • Niederman: “…But is it MIS?” Communications of the AIS, (20), 2007, pp.26-32.

Dobing

Sep 23

2%

User Involvement and Success

  • Baroudi, Ives, Olson: “An Empirical Study of the Impact of User Involvement on System Usage and Information Satisfaction,” Communications of the ACM, (29:4), Mar 1986, pp.232-238.
  • Harris, Weistroffer: “A New Look at the Relationship between User Involvement in Systems Development and System Success,” Communications of the AIS, (24:42), Jun 2009, pp.739-756.
  • DeLone, McLean: “Information Systems Success: The Quest for the Dependent Variable,” Information Systems Research, (3:1), 1992, pp.60-95.
  • DeLone, McLean: “The DeLone and McLean Model of Information System Success: A Ten-Year Update,” Journal of Management Information Systems,” (19:4), Spring 2003, pp.9-30

Dobing



Livia

Alex

Sep 30

2%

Global/Cross Cultural Issues

  • Chen, Medlin, Shaw: “A cross-cultural investigation of situational information security awareness programs,” Information Management & Computer Security, (16:4), 2008, pp.360-376.
  • Carter, Weerakkody: “E-government adoption: A cultural comparison,” Information Systems Frontiers, (10), 2008, pp.473-482.
  • Lu, Heng: “Cultural Information on IS Practice in China: A Literature Analysis,” Journal of Global Information Technology Management, (12:4), 2009, pp.6-24.

Hunter


Alex

Livia

Oct 7

2%

 

E-Commerce

  • Chang, Chen: “Consumer Perception of Interface Quality, Security and Loyalty in Electronic Commerce,” Information & Management, (46), 2009, pp.411-417.
  • Goel, Prokopec: “If you build it, will they come?– An empirical investigation of consumer perceptions and strategy in virtual worlds,” Electronic Commerce Research, (9), 2009, pp.115-134.
  • Zhang, Fjermestad: “Instant Messaging: Observations from Two Small E-Commerce Businesses,” Journal of Enterprise Information Management, (21:2), 2008, pp.179-197.
  • Cyr, Head: Exploring Human Images in Website Design: A Multi-Method Approach," MIS Quarterly, (33:3), pp.539-566. (Livia: Compare methodology to your paper)

Dobing


Livia

Alex

Oct 13
Wed
8:30 AM

M1070

2%

Mobile Commerce, Social Networking/Commerce

  • Ngai, Cheng, Au, Lai: “Mobile Commerce integrated with RFID technology in a container depot,” Decision Support Systems, (43), 2007, pp.62-76.
  • Lai, Turban: “Groups Formation and Operations in the Web 2.0 Environment and Social Networks,” Group Decision and Negotiation, (17), 2008, pp.387-402.
  • Ngai, Gunasekaran: “A Review for Mobile Commerce Research and Applications,” Decision Support Systems, (43), 2007, pp.3-15.
  • Shneiderman: “Web Science: A Provocative Invitation to Computer Science,” Communications of the ACM, (50:6), June 2007, pp.25-27.

  • Student topics for Literature Review and suggested papers for Nov. 25 are due at 8:30 AM Oct. 12

Zahir


Livia

Alex

Oct 21

4%

IT Strategy

  • Dearstyne: “Groundbreaking Trends: The Foundation for Meeting Information Challenges and Opportunities," Information Management Journal, (44:2), Mar/Apr 2010, pp.27-42.
  • Zmud, Shaft, Zheng, Croes: “Technology Signaling: Implications for Research Design,” Journal of the AIS, (11:3), Mar 2010, pp.149-181.
  • Yeoh, Koronios: “Critical Success Factors for Business Intelligence Systems,” Journal of Computer Information Systems, (50:3), Spring 2010, pp.23-32.
  • Subramanian, Peslak: “User Perception Differences in Enterprise Resource Planning Implementations,” Journal of Computer Information Systems, 50(3), Spring 2010, pp.130-138.

Hunter



Livia

Alex

Oct 27
(Wed)

2%

Health Care Informatics

  • Chiasson, Davidson:  “Pushing the Contextual Envelope:  Developing and Diffusing IS Theory for Health Information Systems Research,” Information and Organization, (14), 2004, pp.155-188.
  • Kohli, Kettinger:  “Informating the Clan: Controlling Physicians’ Costs and Outcomes,” MIS Quarterly, (28:3), 2004, pp.363-394.
  • Angst, Agarwal: “Adoption of Electronic Health Records in the Presence of Privacy Concerns:  The Elaboration Likelihood Model and Individual Persuasion,” MIS Quarterly, (33:2), 2009, pp.339-370.

  • Student topics for Literature Review and papers for Nov. 25 to be finalized
  • Literature review format to be discussed in class
  • Student topics and suggested papers for Dec. 2 due at 1 PM Oct. 27
  • No written analysis of papers will be required for this class

Kelley



Livia

Alex

Nov 4

4%

System Analysis and Design

  • Hannay, Arisholm, Engvik, Sjøberg: "Effects of Personality on Pair Programming," IEEE Transactions on Software Engineering, (36:1), Jan/Feb 2010, pp.61-80.
  • Masri, Parker, Gemino: “Using Iconic Graphics in Entity-Relationship Diagrams: The Impact on Understanding,” Journal of Database Management, (19:3), Jul-Sep 2008, pp.22-41.
  • Mumford: The story of socio-technical design: Reflections on its successes, failures and potential,” Information Systems Journal, (16), 2006, pp.317-342. (Background only)

  • Student topics and suggested papers for Dec. 2 to be finalized

Dobing


Livia

Alex

Nov 10 (Wed)

4%

M1070

Customer Relationship Mgt, Business Intelligence

  • Phan, Vogel: “A Model of Customer Relationship Management and Business Intelligence Systems for Catalogue and Online Retailers,” Information and Management, (47), 2010, pp.69-77.
  • Trkman, McCormack, Oliveira, Ladeira: “The Impact of Business Analytics on Supply Chain Performance,” Decision Support Systems, (49), 2010, pp.318-327.
  • Bell, Auh, Smalley: “Customer Relationship Dynamics: Service Quality and Customer Loyalty in the Context of Varying Levels of Customer Expertise and Switching Costs,” Journal of the Academy of Marketing Science, Spring 2005, pp.169-183.
  • Srivastava, Cooley: “Web Business Intelligence: Mining the Web for Actionable Knowledge,” INFORMS Journal of Computing, (15:2), Spring 2003, pp.191-207.

Zahir



Alex


Livia

Nov 18

4%

Adoption/Diffusion of Information Technology

  • King, He:  “A Meta-Analysis of the Technology Acceptance Model,” Information & Management, (43), 2006, pp.740-755.
  • Turner, Kitchenham, Brereton, Charters, Budgen: “Does the Technology Acceptance Model Predict Actual Use?  A Systematic Literature Review,” Information and Software Technology, (52), 2010, pp.463-479.
  • Venkatesh, Bala: “Technology Acceptance Model 3 and a Research Agenda on Interventions,” Decision Sciences, (39:2), 2008, pp.273-315.

Kelley


Livia

Alex

SKIM


Nov 25

10%

Student  Topics - Mobile Computing (Alex) and Information Transparency (Livia)

  • Penttinen, Rossi, Tuunainen:  “Mobile Games: Analyzing the Needs and Values of the Consumers,” Journal of Information Technology Theory and Application, (11):1, March 2010, pp.5-20.
  • Zhang, Adipat, Mowafi: "User-Centered Context-Aware Mobile Applications - The Next Generation of Personal Mobile Computing," Communications of the AIS, (24:3), Jan. 2009, pp.27-46
  • Street, Meister: "Small Business Growth and Internal Transparency: The Role of Information Systems," MIS Quarterly, (28:3), Sept. 2004, pp.473-506.
  • Awad, Krishnan: "The Personalization Privacy Paradox: An Empirical Evaluation of Information Transparency and the Willingness to be Profiled Online for Personalization," MIS Quarterly, (30:1), March 2006, pp.13-28.




Alex



Livia

Dec 2

10%

Student  Topics - E-Learning (Alex) and Blogs (Livia)

  • Franceschi, Lee, Zanakis, Hinds:  “Engaging Group E-Learning in Virtual Worlds,” Journal of Management Information Systems, (26:1), Summer 2009, pp.73-100.
  • Wang, Ramiller: "Community Learning in Information Technology Innovation," MIS Quarterly, (33:4), December 2009, pp.709-734.
  • Tan, Tan, Teo: "Would I Use My Blog for Commercial Exchange?," 17th European Conference on Information Systems, 2009, pp.1-12.
  • Hsu, Lin: "Acceptance of Blog Usage: The Roles of Technology Acceptance, Social Influence and Knowledge Sharing Motivation," Information & Management, (45), 2008, pp.65-74.




Alex



Livia

Dec 8
(Wed)
4%

Conducting Information Systems Research

  • AIS Research Conduct Committee, “AIS Code of Research Conduct,” Communications of the AIS,(13), 2004, 9-15.
  • Barki: “Thar’s Gold in Them Thar Constructs,” DATA BASE for Advances in Information Systems, (39:3), Aug. 2008, pp.9-20.
  • Clarke: “An Exploratory Study of Information Systems Research Impact,” Communications of the AIS, (22:1), Jan. 2008, pp.1-32.
  • Pearson, Pearson, Shim: “The Relevancy of Information Systems Research: The Practitioner’s View,” Information Resources Management Journal, (18:3), Jul-Sep 2005, pp.50-67.

 

Dobing

Noon
Dec 16
50%

Literature Review Project Due

 

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